ONLINE PRIVACY POLICY

This website, VidaTravelGroup.com (hereinafter “Vida Travel or Site”) is owned and operated by Vida Travel Group, LLC and is committed to respecting and protecting your privacy. We have designed our Site so that you may visit them without revealing any personal information (any information by which you can be identified such as name, address, telephone number, e-mail address and credit card number) unless you specifically agree to do so. Once you agree to provide personally identifiable information, it will only be used to support your relationship with this site and for processing your order. We may use non personally-identifiable such as “cookies” to aid in marketing research and to improve the content of our websites.

AWARENESS

Vida Travel provides this Online Privacy Statement to inform you about our privacy policy and the practices and choices that you can make about your information and how it is collected and used. This notice may be accessed from any area of Vida Travel’s websites.

WHAT WE COLLECT

When you subscribe to our site’s opt-in email, you will be asked for your name, email address and interests. When you use a “Contact Us” form or chat session, you take responsibility for all information you are willing to disclose. All information is used solely to contact you in regards to your inquiry or provide email updates about new things available from our sites. Any automated email messages will always include an “Unsubscribe” link.

When you make a reservation online or by phone through our customer support center, you will be asked for your name, address, phone number, passport, date of birth, e-mail address, credit card information and frequent flyer program numbers sufficient to verify your identity and to complete your booking. This information will be used to communicate with you, our travel suppliers and government required information about passengers and for billing purposes. Based on carrier or government requirements, we may ask for other personal information to validate your identity such as a copy of a passport, driver’s license or credit card to insure you are who you say you are.

THIRD-PARTY VENDORS

Some parts of our Site use online booking products powered by third-party vendors. You should note that these vendors may have privacy policies and practices that differ from those of Vida Travel. We strongly encourage you to read the privacy policies of these vendors when using their websites or their booking windows as they may be displayed on this site. When you book online through one of our third-party vendors you may be asked again for your personal information based on their policies and the services for which you are requesting. Vida Travel will not collect your data from or provide your data to these third-party sites. Vida Travel will do everything reasonably possible to notify you when leaving our site but we recognize that the technology provided by other parties may change from time to time and not always allow for notification.

COOKIES

Many websites, including those owned by Vida Travel, may use cookie technology to help you navigate efficiently. The cookie is a small text file that resides on your browser. From time to time, our site(s) will request the cookie from your browser so that we can retrieve the stored information. This allows you to avoid making the same selections over and over again. We never use cookies to store personal information such as credit card numbers nor any other personally identifiable data.

An example of how cookies are used is as follows: When you conduct a search using our booking engine for hotels in San Jose, Costa Rica, a cookie may be set recording the city of San Jose as the search parameter. When you return to the Site at another time, San Jose may be remembered and entered into the city field in the search form.

Please note that with most browsers, a user can set the preferences to show a warning each time a cookie request is received. You can also decline to accept cookies and continue to use our site. However, for convenience purposes, we suggest that you allow cookies while using our Site.

INFORMATION SHARING

Vida Travel will not sell, rent, or lease any personally identifiable information to third parties. Unless we have your permission or are required by law, we will only share your personal information with third-party vendors to complete reservation services at your request. We do not knowingly permit the site to be used by any person under the age of (18) eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age) unless specifically provided by parent or legal guardian. We will cooperate with law enforcement authorities.

CHOICE

Vida Travel will not use or share the personally identifiable information provided in ways unrelated to the purposes described above without first obtaining your approval. Please be aware that our website and those of our affiliates may contain links to other websites, and that the privacy practices of these other website entity may differ from those of Vida Travel. We encourage you to read the privacy policies of all other websites you visit.

Security

Vida Travel is committed to protecting the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We maintain PCI Compliant systems for purposes of online transactions and do not store any credit card information online. We use encryption when collecting or transferring sensitive data such as credit card information. If you do not see a green secure SSL lock image, the word “Secure” and https: preceding our domain name then you are not on a secured page. Do not provide any personally identifiable information on unsecured pages.

AGREEMENT

Use of this Site constitutes your agreement to our Privacy Policy and User Agreement. If you have comments or questions about our privacy policy please contact us here.

RIGHT TO CHANGE

Vida Travel reserves the right to change this policy at any time by publishing changes on Site without prior notice of the new or revised Privacy Policy. Regardless of ongoing changes, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with any personal information.

The foregoing Privacy Policy was last updated on 01/09/2017.