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IMPORTANT INFORMATION FOR DIY RENTALS & DISCLAIMER
Each of these sites pull content and rental inventory from global databases. While all may look similar; they're not.
You may really score on a DIY rental when you take responsibility to examine ALL minute details carefully as no two search results are exactly the same. Everything varies based on availability, price, inclusions and exclusions, Rental Terms & Conditions, deposit holds, insurance inclusion or extras. It's the inspection and double checking is where you can save.
A DIY selection should only be used based on your close inspection and comparison of all factors, including, but not limited to those mentioned above. Prices, Terms and Conditions and policies are those of the rental agencies' and not Vida Travel Group.
Do Not Assume anything to be true unless you double check it with a call or email to the car rental agency, even when the display shows similar to:
We can say from experience it is a web template heading; Data is only as accurate as that input by the local rental agencies themselves. No OTA (Online Travel Agency inspects the details or enforces full compliance with insurance laws in every local or country. Mixing metaphors; in data entry its called garbage in, garbage out. Intentional or unintentional, caveat emptor.
Luckily for a savvy DIY, one's trash can become your treasure and when you take the steps to inspect what is being displayed.
Find the Terms and Conditions link for your rental choices before booking to determine all items required to rent the vehicle, including but not limited to;
• Your reservation documents.
• Credit Card - A valid credit card in the main driver's name. Sufficient line of credit on your card to support any deposit holds. Printed proof of credit card CDW insurance with card member name and card number included if you elect to use your credit card CDW insurance.
• Your Drivers License and Passport.
If DIY appears to be too much effort in spite of significant savings, we advise you to search elsewhere for your rental car or contact us for assistance.
Locally in Costa Rica you may be offered additional and sometimes costly insurance coverage – to reduce or remove your excess, or to cover things your Credit Card Collision Damage Waiver (CDW) doesn’t, such as tires and windscreen.
While the rental agent may be very persuasive, these options are solely your decision as it relates to these sites. If you have any difficulty on-site, experience strong-arm tactics, immediately contact the site that processed your reservation from the agency phone.
Please Note: If you reserve a DIY rental vehicle from one of these sites, that contract will be between you and the car rental agency identified on your voucher. Only you can choose the vehicle and insurance coverage that's right for your particular situation. The information provided herein is not intended to be a recommendation of any particular insurance coverage or provider.
While the information describes common practices in Costa Rica, other countries may have similar policies and practices. As always, contact the Rental Car Provider at your intended destination in advance for complete information.
Internet websites tend to offer the lowest stripped-down price point and are generally not accurate when it comes to the important topic insurance in local geographies. For example, Costa Rica Law requires Third Party Liability insurance (TPL). TPL or Supplemental Liability Insurance (SLI) or Collision Damage Insurance (CDW) are generally not quoted accurately online. While you may see online rental car listings including TPL, CDW or Full Coverage included, we urge you to be diligent and check with the Terms and Conditions link in advance. Only the local car agency as named on your rental voucher can provide you accurate information on these coverage.
For DIY with questions, it's your responsibility to contact the agency directly to determine exactly what coverage is included and what will be extra. If you are uncomfortable with the answer you receive, cancel and move on; your experience in the rental office is not likely to improve.
If you intend to use your Credit Card's Primary Insurance benefit (CDW) you must tell them when when discussing your coverage so they can provide pricing, options and deposit holds based on your scenario.
Do not wait until arrival to discuss insurance coverage. If you are unclear or uncomfortable after discussions with your local rental agency or if the agency refuses to allow you to use your properly documented Credit Card PRIMARY insurance coverage; you might consider booking with a different provider. As always, use your best judgement for your own situation.
Be sure to add any free additional options/drivers when making your online reservation. If you fail to do so, you can be charged $5-10 per day at the agency for that same driver.
NOTE: any reference to using Credit Card CDW assumes you have determined your card includes Primary insurance coverage for international car rentals; not secondary. Using your Credit Card coverage may require that a large security deposit of up to $7,000 be placed on the same card depending on vehicle type. Only your rental agency can tell you what this amount will be and it should be in the Terms and Conditions on each offer.
Almost done. It is your responsibility to have sufficient credit available on your card to cover this hold when you pick up your car.
Lastly, you're pretty smart by now, so use your smartphone to photograph or video every ding and detail listed on your agreement while you complete the walk-around inspection.